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Privacy Policy

a) Purpose of personal information collection: 

In order to access and use the services at EoH’s Website, you do not have to register for account information.

However, when you click contact button, you may have to fill in the contact information so that EoH can contact for service advice.

The following information should be filled in: Full name, Email, Contact phone number, needs and other information provided by yourself. EoH will collect this information for contact purpose to introduce and advise services in details and propose cooperation and promote services.

We may also collect information about your number of visits, including your number of viewed pages, number of clicked links and other information related to the connection to Web, APP. We also collect information the Browser which you use at the time of accessing Web, APP, including: IP address, Browser type, language, time and addresses that Browser accesses to.


b) Scope of information use:

EoH uses information within EoH departments and individuals and fully complies with the law.

When necessary, we may use this information to contact customers directly in the following forms: Sending open letters, orders, thank-you letters, sms, technical and security information, introducing new services.


c) Information storage time: 

The Member’s personal data will be stored until a cancellation request is made from you. In other cases, the member’s personal information will be kept confidential on EOH server.


d) Approach

Only EoH’s employees who perform the assigned works are allowed to access customer information.


e) Address of information collection and management unit:


Address: 5th Floor, Building No. 37/2/6, Street No. 12, Quarter 3, An Khanh Ward, Thu Duc City, Ho Chi Minh City.

Tax code: 0316384747

Hotline: (028) 71 004 747

Email: [email protected]


f) Devices and tools for users to access and correct personal data: 

Currently, the website has not implemented a member’s personal information management page, therefore, the access and correction of personal data shall be based on customer requests in the following ways:

Sending an email to [email protected], our employees will assist with editing on behalf of the user.    


g) Confidentiality Commitment to customers’ personal information:

Personal information of members on the Website, is absolutely confidential by EoH in accordance with EoH’s personal information protection policy and the law. The collection and use of information of each member is only done with the consent of that customer, unless otherwise provided for by law.

Do not use, transfer, provide or disclose to any third party about the member’s personal information without the consent of the member.

In the event that the information server is attacked by a hacker leading to the loss of member’s personal data, EOH will be responsible for notifying the incident to the investigating authorities for timely handling and notifying the member.

Absolutely keeping all online transaction information of the Member confidential, including invoice information, accounting, and digitized documents at EOH’s level-1 secure central data area.

The EOH management board requires individuals, when registering/ purchasing as a member, to provide all relevant personal information such as: Full name, contact address, email, identity card number, phone number, account number, payment card number …., and shall be responsible for the legality of the above information. The EOH management board will not be responsible for and shall not handle any complaints related to the benefits of that Member if it considers that personal information of that member provided during the initial registration is incorrect.